cj99's Privacy Policy
Your personal information is our top priority. This policy explains how we collect, store, and protect your data.
Introduction & Scope
cj99 ("we", "us", "platform") is committed to providing a safe and transparent online gaming environment for users in Bangladesh. This Privacy Policy ("Policy") sets out what information we collect from you when you use our website (https://cj99.lat) and related services ("Services"), how we use it, and the circumstances under which it may be shared with third parties.
By using our Services, you are considered to have agreed to the terms of this Policy. If you disagree with any part of this Policy, please stop using our Services and contact our support team for any questions.
What Information We Collect
From opening an account at cj99 to every transaction, we collect only what is essential to provide you with our services.
Identity Information
The information you provide when registering an account may include:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Username and password (stored in encrypted form)
- National ID or applicable identity document details (for KYC verification)
Financial & Transaction Information
To process deposits and withdrawals, we collect:
- Payment method type (bKash, Nagad, Rocket, or Upay)
- Mobile wallet number (for transaction verification)
- Transaction amount, date, and reference number
- Deposit and withdrawal history
Usage Information & Log Data
When you use cj99, the following technical information may be recorded automatically:
- IP address and device type
- Browser type and operating system version
- Session duration and pages visited
- Game history and betting activity
- Information collected from cookies and similar tracking technologies
How Collected Information Is Used
We use your information only for legitimate purposes. Each purpose is clearly described below:
- Account Management: Your identity information is used to create, maintain, and keep your account secure.
- Payment Processing: Financial information is used to complete deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
- Age & Identity Verification: Our platform is for users aged 21 and above only. The KYC process is used to confirm your age.
- Customer Support: Relevant information is used to help resolve your issues via live chat or email ([email protected]).
- Fraud Prevention: Log data is analyzed to detect and prevent suspicious activity and to maintain platform security.
- Service Improvement: Aggregate usage data (anonymized) is analyzed to improve the user experience and develop new features.
- Responsible Gaming: Game history is analyzed to help apply responsible gaming tools by identifying unusual betting patterns.
Cookies & Similar Technologies
cj99 uses cookies to improve your browsing experience. The types and purposes of cookies are described below:
Essential Cookies
These cookies are necessary to keep your session active, maintain your logged-in state, and enable security features. Without them, the service will not function properly.
Functional Cookies
These cookies are used to remember your preferred language, theme settings, and other customizations, so your experience matches your preferences the next time you visit.
Analytical Cookies
Aggregate (anonymized) data is collected to understand which sections of the site are used most and where improvements are needed.
Cookie Controls
You can disable all cookies except essential ones at any time from your browser settings. However, doing so may limit some features of the site.
Sharing Information with Third Parties
cj99 does not sell your personal information or share it with third parties for commercial purposes. However, information may be shared in the limited circumstances below:
Payment Providers
Your financial information is shared with the relevant payment service provider (bKash, Nagad, Rocket, Upay) to complete transactions. This information is used only to verify specific transactions, and these providers follow their own privacy policies.
Technology & Service Partners
We work with trusted technology partners for the technical operation of the site, server hosting, and security. They receive only the minimum information necessary to perform their specific tasks and operate under confidentiality agreements.
Legal Obligations
We may be required to provide information to comply with applicable laws in Bangladesh, to fulfill court orders, or in response to legitimate requests from government authorities. In such cases, we will only provide what is legally required.
Business Changes
In the event of a business merger, acquisition, or restructuring, your information may be transferred to the new entity, but only with equivalent protections under this Policy and with prior notice to you.
Security of Your Information
cj99 applies industry-standard technical and organizational measures to protect your information:
- SSL/TLS Encryption: All data transmission between your browser and our servers is secured via SSL encryption, preventing anyone from intercepting your information in transit.
- Password Hashing: Your password is never stored in plain text — it is transformed and stored using advanced cryptographic hash functions.
- Secure Server Infrastructure: Our servers are operated with firewalls, intrusion detection systems, and regular security audits.
- Access Controls: Only authorized staff can access specific data, and every access is recorded in a log.
- Regular Security Audits: We conduct regular security assessments to identify system vulnerabilities and maintain high security standards.
Data Retention Period
We retain your information only for as long as it is necessary or legally required:
Account Information
Kept for as long as your account is active and for a defined period after account closure to meet legal obligations.
Financial Transaction Records
These records are retained for an extended period to resolve financial disputes, process refunds, and comply with applicable legal requirements.
KYC Documents
Documents submitted for identity verification are securely retained for the applicable legal period even after account closure.
Usage Log Data
Technical log data is generally retained for a short period and automatically deleted after security analysis.
Your Rights & Controls
As a cj99 user, you have the following rights regarding your information:
Right to Access
You can request to view the information we hold about you. Our support team will provide it within the specified timeframe.
Right to Correction
If any information in your profile is incorrect or outdated, you can request a correction. Having accurate information is also important for your account's security.
Right to Request Deletion
In certain circumstances, you can request that your information be deleted. However, some information may be retained for a defined period due to legal obligations, ongoing disputes, or fraud prevention needs.
Right to Restrict Processing
In special cases — such as when the accuracy of information is in question — we may honor a request to temporarily suspend the use of specific data.
To exercise any of the above rights, contact our support team via live chat or email ([email protected]). We provide support in Bengali and English, 24/7.
Protection of Minors
cj99's services are strictly for users aged 21 and above only. We do not knowingly collect information from anyone under the age of 21.
Age verification during registration is mandatory. If we become aware that a minor's information is in our database, we will immediately close that account and delete the associated data. If you believe a minor is using our services, please notify our support team immediately.
Changes to the Privacy Policy
We may update this Privacy Policy from time to time. For significant changes, we will notify you via your registered email or through the site.
Continued use of the services after a change indicates that you have accepted the new policy. We therefore recommend that you check this page regularly.
The "Last Updated" date at the top of the page always indicates the most recent version in effect.
Contact Us
For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy or your information, please contact our dedicated support team:
Email: [email protected]
Live Chat: Available 24/7 — start directly from any page on the site
Support Languages: Bengali & English
We handle every privacy-related request with due seriousness. Your satisfaction is our highest priority.