cj99's Responsible Gaming Guide
Entertainment should never become a problem — cj99 is committed to providing a safe, aware, and enjoyable gaming environment.
Is gaming entertainment, or a problem?
Online gaming is an enjoyable pastime for millions of people. For some, however, it can get out of control. At cj99, we believe that playing with a healthy and responsible mindset keeps gaming fun at all times.
Responsible gaming means enjoying games within your means and time, never desperately chasing lost money, and making sure gaming has no negative impact on your family or work life.
On the cj99 platform, we have multiple tools and support services in place to protect every player. On this page you will find full details about all those features.
cj99 is for individuals aged 21 or older only. Gaming by minors is strictly prohibited.
Our Protection Tools
cj99 offers these features to keep your gaming experience safe and in control.
Deposit Limit
Set a maximum daily, weekly, or monthly deposit amount. Once a limit is set, you can lower it immediately, but raising it is subject to a cooling period.
Time-Out Feature
If you feel you need a break, you can temporarily close your account for anywhere from 24 hours to 30 days. No bets can be placed during the break.
Self-Exclusion
If you feel you are struggling to control your gaming, activate self-exclusion. Once enabled, your account will be fully closed for the specified period.
Bet Limit Setting
You can set a limit on the amount per bet or the total amount wagered within a given period, so you never go beyond your budget.
Reality Check Reminder
You will receive pop-up notifications at regular intervals showing how long you have been playing. This helps you make conscious decisions.
24/7 Support Team
For any issue, contact us via live chat or email ([email protected]). Support is always available in Bengali and English.
Warning Signs of Problem Gaming
If you notice any of the following signs in yourself, consider seeking help:
- You keep wanting to bet more and more to chase back money you have lost.
- Gaming is causing you to neglect your family, friends, or work.
- Trying to stop gaming leaves you feeling restless or irritable.
- You are trying to hide how much you are gaming from others.
- You are spending money meant for bills, rent, or essential expenses on gaming.
- You feel uneasy or empty when you are not playing.
Core Principles of Responsible Gaming
- Play for entertainment only, not as a source of income.
- Set your budget before placing bets and stick to it.
- Do not play when drinking or under emotional stress.
- Take regular breaks and focus on other activities.
- Stop when you lose — avoid trying to recover losses.
- If something feels wrong, contact the cj99 support team right away.
How to Activate Self-Exclusion
In just a few steps you can temporarily or long-term close your own account.
Log in to your cj99 account
Log in to your account and go to the profile or settings menu.
Find the "Responsible Gaming" section
On the settings page, select the "Responsible Gaming" option.
Choose your period
Choose how long you want your break or self-exclusion to last — from 1 day to a permanent closure.
Confirm
Once confirmed, your account will be immediately restricted for the chosen period.
Contact us for support
For any issue, contact us right away via live chat or at [email protected].
How Deposit Limits Work
Setting a deposit limit on cj99 means you decide for yourself the maximum amount you can deposit within a set period. It is the most effective way to manage your budget.
The minimum deposit on cj99 is ৳500. By setting a deposit limit, you are ensuring on your own that your monthly or weekly deposits stay within your plan.
Limits can be lowered at any time. To raise a limit, a set waiting period applies — this prevents you from depositing more money on impulse.
Payment Methods
bKash
Minimum ৳500
Nagad
Minimum ৳500
Rocket
Minimum ৳500
Upay
Minimum ৳500
Get Help When You Need It
If you run into a gaming problem, you are not alone — the cj99 support team is always by your side.
Live Chat
Connect with our live chat 24 hours a day, 7 days a week. Chat in Bengali and get quick solutions.
Account Protection
Request immediate self-exclusion or account closure — we will act quickly.
Protection of Minors
cj99 strictly enforces a 21+ age policy. Through our verification process, we ensure that only adults can play on our platform.
If there are children or teenagers in your home, take the following precautions:
- Never share your login password.
- Always log out when you finish playing.
- Use parental control software on your device.
- Do not save financial information or card numbers on your device.
21+ Required
The minimum age to play on cj99 is 21. This is our non-negotiable policy.
Common Questions About Responsible Gaming
Enjoy the Entertainment —
Responsibly
Contact cj99 to learn more about responsible gaming or to get support. Browse our games or find answers in the FAQ.